Frequently Asked Questions

Online Store

The print I want is currently sold out, when will it be restocked?

Often the prints I create are done in limited edition runs, however very occasionally a re-print will be done if an artwork sells out quickly. I don’t re-print artworks from previous year’s collections.

It is always best to email me at hello@jasminedowling.com to double check.

What frames would you recommend for your artworks?

Usually in all of my imagery I will be using Country Road Frames. For the A4/A3 Frames I use the Adler Range (Shop Here). For the A2 Prints I use the Adler 9 Wall Frame (Shop Here) then take out the matt and order one online. Custom matts can be made very inexpensively and are a great way to get a custom frame for your A2 Print. For A1 prints I would recommend getting a custom frame fit to suit. 

I have seen an artwork of yours but I can’t find it on your online store, can it be ordered?

Unfortunately at the moment I don’t offer one-off print orders at this time.

Returns

Please choose carefully when deciding to order a print or homewares as they are limited editions. We are unable to offer returns on items due to change of mind but if the items arrive damaged or lost then replacements or refunds will be issued. Please email me at hello@jasminedowling.com if you have any problems with your items that you have received. What frames do you recommend for your artworks?

Work

How can I contact you regarding working together?

I am best contactable via email at hello@jasminedowling.com. If you want to chat about a partnership or have a media enquiry, feel free to email my management at sarah@leafcomms.com

Do you create commissioned work?

I create custom typography for commercial use, logo design, advertising and branding. Outside of brush typography I also am a graphic designer specialising in typography, illustration, branding, editorial layout/ look books and packaging.

How can I send you product?

In order to cut down on consumption, I would love for you to contact either myself at hello@jasminedowling.com or Sarah at sarah@leafcomms.com prior to sending a product gifting.

Do you take on interns or assistants?

Unfortunately at this time I am not taking on anyone. Feel free to email me though and I can keep it on file if a position becomes available.

Personal

What camera do you use?

Feel free to read through my technology toolkit journal post here. I list everything I use from cameras to apps I use.

Coffee Order

Double Shot Iced Latte or Double Espresso Chiaro from Nespresso

Where is your jewellery from?

Recently worn/bought jewellery will be up on The Style Edit. Otherwise you can find a list of all my favourite jewellery brands here.